Phone screening interviews can be a little confusing... Here are three tips for acing them.
Don’t over talk – A phone screen is an interview but it’s not an Interview. The screener is typically looking to quickly identify if you are a strong candidate and if it makes sense to invest the time in a full interview. Honor the screener’s time and the purpose of the call – to gather a lot of information quickly and narrow down the candidate pool – by keeping your answers brief and achievement focused.
Be engaged – We talk on the phone a lot, so it is easy to believe you know how to interview on the phone. Without the context of a face-to-face interview, it can be challenging for a caller to “hear” your enthusiasm, so step up your game and be consciously enthusiastic. And don’t forget to smile. As corny as it may sound, callers can hear a smile.
Speak clearly – Enunciate and speak slowly. It is easy to assume you always communicate clearly and with good diction. Truth is, you probably don’t. So be mindful.